SmartSurveys software solution

This suite of software and associated services provides a strategic approach to the improvement of business performance, employee engagement and morale. All data are analysed by strategy experts and HR professionals. We will provide you with actionable findings and recommendations to improve strategy implementation and enrich the human character of your teams. This online surveys is browser-accessed and is hosted by Iedex to ensure complete confidentiality of individual results

Features and benefits of our SmartSurvey software solution

Many surveys in one- our SmartSurvey design gives you significant cost benifits because it produces analyses in a single survey that would normally require multiple surveys
Direct answers-Our SmartSurvey technology ensures you get real, actionable answers to questions about employee engagement, job satisfaction, learning and development, management capabilities and performance management. You will not be left with a trial of focus groups to try to explain the results
Executive engagement-By providing hard evidence and attaching dollar value to results, the executive team will attend to the result with as interest as financial reports
Simplicity-Our survey software is designed for simplicity so that the process does not detract from the outcome which is where all attention should be focused
Hosted-The software is hosted by Iedex and all you need to complete the smart survey process is access to the internet and a current web browser
Strategic focus- Using the skills from our strategy consulting arm, we will show you how to adjust your business to achieve your strategic priorities
Urgency barometer- Analyse how your business is performing on the attributes which are considered most important by staff
Front runners and hot spots- Highlight the signature strengths and pro blem areas of your business and benchmark them against your sector

Staff Surveys

These surveys utilize our SmartSurvey technology to provide multiple analyses from a single survey. The analyses have a strong business strategy focus:

Employee engagement

Employee engagement levels are strongly correlated with financial performance and customer satisfaction. We will calculate your employee engagement profile by statistical analysis of the survey results. Our strategic analysis also specifies the cost you are incurring from employee disengagement. We will identify your primary drivers of improved employee engagement and recommend ways to apply this to improve your financial performance and customer satisfaction

Transformational versus transactional leadership profile

This strategic analysis assesses whether the leaders in your business can meet the strategic challenges you face. If you have a significant level of strategic change planned, you will need a net balance of transformational leadership skills. If you are not extracting full value from your current business model it may be because you have deficiencies in your transactional leadership profile

Employer of choice profile (EOC)

This is also known as Employee Value Proposition (EVP). It analyses ten criteria that determine whether employees would choose your business in preference to other employment options

Values and behaviors analysis

This strategic analysis measures the extent to which staff really live the values of your business and how well managers role model the values. It allows you to reinvigorate your values and behaviors support programs

Sustainability profile

This strategic analysis constructs a sustainability profile of your business based on the Dow Jones Sustainability Index

Accountability profile

This strategic analysis assesses the perceived effectiveness of business planning, performance management and change management in your business

Generation Y profile

This strategic analysis assesses the extent to which your business is addressing the known preferences of Gen Y employees- they are the future of your business

In addition to these strategic analyses, this survey will provide you with the following:

The basics- Analysis of teamwork, innovation, adherence to your values and behaviors, learning and development, essential work requirements and communications

The Leaders- Staff versus manager's perceptions of leadership capabilities, quality of immediate supervisor, the leader-manager profile in your business and its implications

The performance focus- Effectiveness of planning, performance management, quality of learning and development, attitudes towards innovation

Acknowledgement-Feedback, incentives, selection and promotion practices

Exit Surveys

By using Iedex as an independent service provider, employees who are leaving your business will be more forthright. You can benchmark your data against industry averages

Level of service options

You can choose from the following options to find a level of service that suits your needs and budgets:

Survey design, including custom questions based on your current issues/priorities
Administration of the survey
Report generation
Analysis of findings and provision of recommendations

Staff survey Return on Investment (ROI)

There is a substantial ROI from using our survey. Contact us for an assessment of the ROI you can expect

Resources

Why you should know the transformational versus transactional leadership capabilities of your managers

Want more information?